A Healthcare Mystery



W-a-a-a-y back in November 2010 I wrote one of my early blogs about the healthcare business model [link]. Recently there have been numerous discussions as to how hospitals operate like Fortune 500 companies. Executive compensation in the 7 figures are not unheard of. Malpractice suits are met by countersuits by hospitals to tie everything up in court or win by attrition. Pittsburgh is even challenging one hospital chain’s “not for profit” status.

The discussion is probably overdue.

Which leads me to today’s question…

“Why is it that if you call a hospital and ask how much a particular procedure will cost, they can’t tell you. However, when you go to that same hospital for the procedure, they know to the penny what your co-pay will be and expect to be paid before they begin the procedure.”

Curious, ain’t it?

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