I may have mentioned that I had to rebuild my desktop computer and replace my notebook/laptop/whatever they’re called this year computer.
I try to backup my data regularly. I have a scheduled routine to backup my laptop to one of the large hard drives on the main computer in the house. I also have a separate hard drive especially made for backups that I use about once a month.
Suddenly, with a number of computer based issues staring at me, I get the message on my laptop that the hard drive is full.
Now, I know Windows 8.1.a.(3)—or whatever—is a memory hog. So is Norton 360. And then there’s Office 2013, and I did start my taxes with TurboTax, but c’mon!
I usually have to upgrade the hard drives and RAM in computers, so this was not the biggest surprise, but still… so I ordered a 1 terabyte disk to replace the 500 gigabyte. When it arrived, I turned the computer over, ready to open the little access panel that laptops have so you can replace the hard drive. The one next to the panel to upgrade the memory chips.
It turns out that this major manufacturer* of home and office computers has decided that the consumer really doesn’t need to be able to upgrade. The entire computer must be disassembled; the bottom removed, the keyboard removed, the upper case removed. Therefore, they must expect us to purchase new computers every few months or send the unit out for professional repair.
You have got to be kidding me.
I Googled how to disassemble and reassemble the computer and figured that if I had to take the whole thing apart, I might as well expand the RAM as well, so I ordered the memory chips.
When the chips arrived, with my son’s help, we got the computer disassembled, upgraded and reassembled.
Take that you customer hating engineers and bean counters!
Oh, and the reason the hard drive was full so quickly? Remember how I conscientiously backup my data? Well, the special backup drives have a program included; and if you do not have the hard drive connected when it’s time for a backup, it just copies all the data on the C: drive to the (ready for this) C: drive. I erased all these convenient programs and reverted to Windows built in “Backup” program.
*I won’t name the company, but since IBM was known for having signs on the wall saying, “Think,” this company put signs on the wall that said “Invent.” There’s no proof that the signs now say, “Screw the customer.”