Category Archives: Leadership

Interesting Facts

I try to stay out of politics for a variety of reasons, not the least of which is that I have a hiatal hernia and gaastro-esophogeal reflux disease. However, from time to time, I come across facts that are just too interesting to keep to myself.

However, beware, for as John Adams said:

Facts are stubborn things; and whatever may be our wishes, our inclinations, or the dictates of our passions, they cannot alter the state of facts and evidence.*

Anne Frank

—–Every western nation seems to be wrestling with the issue of immigration these days. Interestingly, there was a recent discovery by the Anne Frank House and the Holocaust Memorial Museum that Anne Frank’s father had applied–twice–for permission to move his family to the United States, but was turned down due to  “American bureaucracy, war, and time.” ** As everybody is probably aware, Anne Frank spent much of the war hiding in a secret room in the attic, was eventually found, arrested, sent to a Nazi concentration camp, and died only a few weeks before the British Army liberated the camp.

911

—–NATO, the North Atlantic Treaty Organization, is an organization formed among western nations in 1949 for their mutual protection. Article 5 of the NATO treaty that essentially says that an attack on one member nation would be viewed as an attack on all the NATO members.  Interestingly, Article 5 has only been invoked once, with the other NATO nations coming to the aid of the United States after the terrorist attacks on September 11, 2001.***

 

* Read more at: https://www.brainyquote.com/quotes/john_adams_134175

** https://www.click2houston.com/news/national/anne-franks-family-tried-in-vain-to-flee-to-the-us

*** https://www.nytimes.com/2001/09/13/us/after-attacks-alliance-for-first-time-nato-invokes-joint-defense-pact-with-us.html

 

Waiting for Something Good

bad dog

I haven’t been blogging much lately, because everything in the news, on the internet, etc., is portrayed as bad–some/much of it for cause. It makes me feel like I’ve been whapped with a rolled up newspaper and sent to my bed (subtle hint above).

I looked under my bed for a book and found several bad news stories crawling around–if there had been dust bunnies, they would have been able to hide–but unfortunately for them, there was no cover. They were out in the open. One news story involved a celebrity who is a celebrity because she is a celebrity (or is it the other way around?). I bravely grabbed that story (kicking and screaming), held it an an armslength, bypassed the trash cans, and tossed it into the creek into which the stormwater drains. That was a mistake.

I didn’t think that one small story would have an environmental impact; I heard the splash, but it was followed by a dozen paparazzi, several cable news “reporters,” and at least 200 sycophants. The surface of the creek looked like the oil slick from a supertanker leak.

Sorry about that. It was unintentional.

So, if I don’t comment on everything in the news, please don’t think I’m ignoring it. I’m probably, well, feeling like I’ve been whapped by a rolled up newspaper.

 

The Whatth of July

800px-USA_declaration_independence

The Declaration of Independence was adopted on 2 July 1776, which is why John Adams expected the celebrations to take place each year on the second.  Unfortunately, the Founding Fathers were politicians, so the wording wasn’t finalized until the fourth of July. (If it had been the founding mothers, they would probably have been more practical, organized, and less egotistical. I’m sure the Declaration would have been completed much earlier.)

Not everyone who signed the Declaration did so on the fourth of July.  There’s no complete record as exactly who signed when. It’s probably safe to say that John Adams, Ben Franklin, John Hancock, and Thomas Jefferson all signed on that day (Hancock signed first and large–so King George could read it without his glasses).

The last signer was probably Matthew Thornton from New Hampshire, who wasn’t elected and seated in the Continental Congress until November; he asked for and received the privilege of adding his signature at that time, and signed on November 4, 1776.

So, two things:

  1. The Declaration of Independence set us on the path of the most improbable and radical experiment in civilization. The hereditary monarchy thing failed, as did leadership by military conquest. Our experiment is still running with its ups and downs, and will take forever to perfect. However, as Winston Churchill is credited with saying, “Democracy is the worst form of government, except for all the others.”
  2. We should never be surprised if politicians do not deliver in a timely manner.

Given the importance of the event, maybe it would be better to celebrate Independence Month!

 

 

 

My How Things Change

The United States Constitution is a marvelous document–a framework for what was a radically new form of government in 1787–but a living document that has changed with the times.

TheNationalArchivesholdstheUnitedStatesConstitutionOriginalDocument

And the times have so changed.

Legend has it that, during the war, a British military commander sent a note addressed to ‘Mr. George Washington.’ General Washington accepted the note and placed it in his pocket saying that he was aquainted with Mr. Washington, who was a planter in Virginia, and he would deliver the note after the war. The next day, a similar–and possibly identical note–was sent, addressed to ‘General George Washington.’

After the war, General Washington appeared before the Continental Congress to return his commission to them. He had done his duty, and no longer needed or wanted the rank of general and handed the paperwork that had made him a general back.

Initially, there was a populist movement to make Washington king. He would have no part of that. There is a place in the Capitol Building that was intended to be his crypt, but he had left clear instructions that precluded his internment there.

Often, he closed his correspondence with “Your obdt (obedient) servant, George Washington.”

Regardless of your political views, it is reassuring that our nation is not based on birthright, caste, or class, but on a set of ideals laid out in the Constitution. It is a set of ideas that bonds Americans together.

 

XMAS

As a Christian, I hold this time of year as a most special time. December 25th has a one in 365 ¼ chance of being Jesus’ actual day of birth. In the absence of accurate records of births circa 003 BCE, and given the significance of the winter solstice—when each day has more light—the early Christian church may have taken advantage of events and combined celebrations. (Since gospel means, “good news,” it should not be surprising that Christians enjoy celebrating all of the good things in life.)

Some Christians take issue with the idea of Xmas, but, as often happens, a study of history enhances understanding. Xmas is not a way of removing Christ from Christmas, but a connection back to a time closer to his life. The “X” is the first letter of “Christos.” the Greek word for Christ.

 

 

 

 

 

 

Many Christians have seen the chi-rho symbol, and because of the prominence of the Greek letter rho—which looks like a “P”, they transpose the first (X) and second (P) letters and miss the fact that Xmas appropriately recognizes the Christ and does not replace his name with a variable.

 

 

 

 

 

 

So, regardless of your religious viewpoint, celebrate a few days of love. History has examples of wartime enemies, laying down their weapons, exchanging food and drink, singing Christmas Carols and playing football (soccer), for one precious, blessed evening. THAT is powerful.

 

 

Fake News!

There is no truth to the allegation that Vladimir Putin said:

In America, people take advantage of other people.                                                       In Russia, it’s the other way around.

I just don’t know how such rumors get started!

It’s Different for Some People

Nice shirts!

I noticed that the story about the UCLA jocks who were arrested for shoplifting in China disappeared pretty quickly. Some stories stay on the Internet news sites as “Breaking News” for weeks, but not this one.

I wonder why.

You had to love the press conference that was arranged for their public apology where they were all wearing matching UnderArmour shirts with the UCLA logo.

Do you think they all might have stopped to buy those shirts together at the campus bookstore? I’m not saying the company gave them to the school, who then gave them to the ball players. But, then again . . . .

What if, instead of jocks, this incident had involved science, technology, engineering and mathematics students? Would the President have gone to the Chinese leader and asked for them to be released?

Silly question:

  1. Chinese e-commerce giant Alibaba would never invite boring science, technology, engineering, and mathematics students for an all-expense paid trip to China.
  2. Those are the kind of people who know that it’s wrong to steal sunglasses from anybody on any continent for any reason.

Educational Cause and Effect

I realize that people in general, and Americans in particular, have never been genteel when it comes to discourse. Throughout history we attributed it to our pride in rugged individualism and the Protestant work ethic. Anyone can be president; I can achieve anything I set my mind out to do; we celebrate Edison, Bell, Fulton, because those individuals invented things to change the world.

We claimed territory, as our right under “Manifest Destiny,” without regard to who or what stood in our way. Passenger pigeons? Bison? Native Americans? Forests? These speed bumps were quickly removed.

We settled our differences by swordfights or pistol duels. Our politicians—those we elected to represent us—settled arguments by shouting, spreading lies, and even bludgeoning one another with walking sticks in the very halls of Congress.

Not much has changed. Today, if you disrespect me, there’s today’s version of a duel—I drive 60 miles per hour through the neighborhood blasting away and hope that you are one of the people I hit. It doesn’t matter that: a) the bullet most likely will hit someone other than the intended target, and b) there’s a high likelihood that one (or more) of the gazillion security cameras will catch me and be used to send me away for twenty-five-to-life.

Today, there’s a lot of shouting, with nobody listening. It’s far more important that I get my position clearly stated—”I’m right and you’re not only wrong, but also an idiot—not to mention that your mother was ugly and you have terrible taste in clothes!”

Although I just clearly stated my position (the paragraph above, you buffoon!) you can’t tell me what it is. I can’t either, but that doesn’t matter, does it? The fact remains that I’m right and you’re wrong.

[Okay, let’s all take a deep breath, grab a cold one—if you like, and smoke ’em if you got ’em—assuming you can afford to pay eight dollars a pack.]

A theory—presented for you to think about and challenge in a professional, factual manner. Perhaps, when we began to focus on standardized testing, the school systems were forced to teach the correct answers, not how to arrive at a correct answer. What to think, not how to think. Ideas are no longer the raw material used for thinking; they are pre-packaged and ready to serve. No human interaction required.

There are parallels—in a world in which our youth do not know how to interact with others except via social media, we no longer teach etiquette or how to write a letter. They are not taught to introduce their friends to their parents or when a thank you note is appropriate. Civility is at the bottom of the required skills list.

Teachers didn’t make the rules and probably dislike them more than anyone although they have to abide by them.

But we all can teach. What if each of us added the following to our more contentious discussions:

  1. “Why?”
  2. “Tell me more.”
  3. “How would you solve it?”

Then listen—actively, intensively listen.

This just might prove interesting.

Founding Fathers vs Today’s Leaders

In my many years, I have come to a conclusion that one useless man is a shame, two is a law firm, and three or more is a congress.

John Adams

The Founding Fathers, for all their myriad imperfections, did manage to design a workable form of government. The operative word is “work.”

The Congress was tasked with making laws, the President with either signing or vetoing those laws—although the President’s veto could be overridden with a two-thirds majority of Congress—and the judiciary with interpreting how the laws should be applied.

Congress is made up of two houses; the House of Representatives, with 435 voting members elected for two years, who represent the states and 6 non-voting members, who represent the US territories. The House focuses on the latest legal or social fad.

Each state has two senators, who are elected for six-year terms and are expected to be more deliberative and sophisticated. However, the Senate has spawned members like Joe McCarthy, who are generally dangerous to the country.

Sometime in the last century, Congress decided that certain laws would be unpopular, meaning that a member might not get re-elected and have to get a real job, so many laws were made by virtue of the decisions of the Supreme Court. This gave the members of Congress more time to pontificate and profess their principles without actually doing anything, other than raising campaign funds and running for re-election. Since this gave them more time to talk, even (if you ever watch C-SPAN) if most of their colleagues were not in attendance, they were happy. They rarely had to do anything, except talk, talk, talk. Making sense was optional (and rare).

On those occasions that Congress did pass a law, the law was prepared by lobbyists and most members of Congress were ignorant of most of its content (except for pork barrel amendments inserted to get them re-elected).

Eventually, the President wanted to get in on the action and began to issue Executive Orders. Even though the Constitution stipulates that Congress has the power to declare war, it has not done so since 1941. The Korean War, the Vietnam War, the Gulf War—and the sequel to the Gulf War, and the War in Afghanistan were not wars but “police actions” initiated by various presidents. While it may have been war to those who fought, were wounded, or died, Congress maintained plausible deniability by not declaring them as actual wars.

Executive orders worked so well that presidents began issuing them for whatever issue caught their attention at the moment. Some were good, some were not. The problem with executive orders is that they can be issued by one president and cancelled by the next.

How do we fix it? All we have to do is follow the US Constitution. If you haven’t read it within the last year, please do. It has been amended 27 times to reflect changes in society and its needs. For a copy, go to https://www.gpo.gov/fdsys/pkg/CDOC-110hdoc50/pdf/CDOC-110hdoc50.pdf.

Labor Day

According to the US Department of Labor, Labor Day was first celebrated in New York City in 1882, although there is some disagreement as to whether the machinists’ union or the carpenters’ union can claim credit. It was a municipal holiday, and other cities were invited to follow suit. After 23 states recognized it in 1894, the US Congress passed legislation making it a national holiday.

As one trained in management, it was repeatedly pointed out to us in college that the real job of management is to remove the roadblocks that prevent workers from being productive. Except in very small businesses, managers and owners produce no products nor do they provide services to the customer. Everybody’s paycheck comes from the efforts of the workers.

In many ways, we seem to have forgotten that and tend to believe that the people in the big offices and the expensive suits are the producers. Meetings don’t generate revenue. PowerPoint slides, slickly bound and printed reports, consume a lot of resources, but belong solely to the Expense side of the ledger.

Even as automation takes over many jobs, reports are that the demand for workers is increasing. The workers may perform different functions, but they are still critical to the process, no matter how much the elites may wish to believe otherwise.

Today there are many industries that produce nothing. Instead they move money around, mix it up, and in so doing make a profit. Some of this “profit” is virtual—it exists on paper, but may never translate into cash. Other profits occur when money is moved from one owner to another; this is a transfer—profit means that there is more, not that we’ve moved it around.

We are becoming a banking and finance nation, which is one of the places where a nation moves when it ceases to be great. The great nations of only a few centuries ago—The Netherlands, Spain, Portugal, France, Great Britain, etc. are only a shadow of their former selves.

So, to those of you who build, grow, design, or otherwise create, thank you. It’s your day—enjoy.

Wise Advice

Lincoln

(I had written this a few days ago, but life got in the way of posting it.)

Speeches, especially speeches by politicians tend to have a powerful opening and a powerful close. The rare speech is powerful throughout; even rarer, it is short..

On this day (19 November) in 1863, President Abraham Lincoln was at the dedication of the military cemetery in Gettysburg, Pennsylvania. In school, many of us had to memorize that speech, but too few of us could appreciate it at such a young age. Sadly, too few adults appreciate it either. I’d like to comment on two sentences in the middle of the speech, which was only two paragraphs. The first is the last sentence of the first paragraph:

The world will little heed, nor long remember, what we say here; but it will not forget what they did here.

Did Lincoln believe this? It’s quite possible given that these were merely a few words he spoke at a cemetery dedication. Maybe he believed that much of what he did went unnoticed, and that is true of all great men. History has a habit of airbrushing PhotoShopping the warts and frailties of its heroes so the person more accurately resembles the marble busts in hallowed halls; others, history relegates to the footnotes.* Hero or not, recognized or not, a great man or a great woman does what they know to be right regardless of the consequences. The truly great tend not to be on the covers of magazines or offered reality television programs. The truly great understand that there are things greater than them, so they stand by their ideals, and stand in the shadows behind them.

As it turns out, the world did heed and remember Lincoln’s address. It also remembers the important choices the man made. When some began to revise history after the Civil War, Robert Todd Lincoln, his son, charged the president’s two secretaries–who handled his communication and sat in on most meetings–to write the factual history before it was forgotten or corrupted.

The second and final paragraph began:

It is for us rather, the living, to be dedicated here to the unfinished work that they have thus far so nobly carried forward.

That was not a charge merely to those close enough to hear President Lincoln’s speech, nor merely those in attendance, or even those alive in 1863. It is meant for all of us; we are all to continue the work of upholding the ideals of a democratic republic; To continue to view all people as deserving respect. We may be a nation of laws, but the laws are intended to provide order for the citizens. Some forget “Governments are instituted among Men, deriving their just Powers from the Consent of the Governed” as stated in the Declaration of Independence.

Surrounded by death, in the middle of a war that had split the Union, certain that he would not survive his time in office, Lincoln’s focus was to focus on the living, including us, and remind us to keep this precious gift alive.

* e.g. Millard Filmore

Ghost Fleet

ghost-fleet-cover

I found another great book, with an interesting story behind it

Peter W. Singer is a strategist and a senior fellow at the New America Foundation, was formerly the youngest fellow at the Brookings Institute, along with many other interesting credentials. He founded NeoLuddite (I love the name), a technology advisory firm, and has written a number of books, including Corporate Warriors: The Rise of the Privatized Military Industry, and Children at War, which explores the use of children-soldiers. Mr. Singer consults for policy makers on these and other important issues.

However, Mr. Singer believed that such information was not getting the attention it needed, so he decided to team up with another writer and present his ideas via a technothriller a la Tom Clancy. The result is Ghost Fleet: A Novel of the Next World War. I downloaded the eBook to my Kindle Tuesday morning. By Wednesday evening, interrupted by a 600+ mile drive and a college campus tour with my son, I had finished the book. Here are a few highlights.

The United States and China are strong trading partners, every bit as strong as Germany and Great Britain in 1910. Relations between China and Russia are tense. From America’s viewpoint, things look fine (and quite familiar) until the Russian cosmonauts lock the American astronaut outside the International Space Station. The Chinese have, by this time, orbited their own space station and have covertly installed weaponry. They destroy key American satellites. We’re suddenly at war, and it’s obvious that the Chinese have seriously studied our past to avoid the mistakes made by others; their attack on Pearl Harbor is much better executed and totally successful. The relationship between Russia and China is not tense, but instead they have formed an alliance to allow China and Russia to recapture their positions of power.

The Chinese have one significant advantage–almost every high tech American weapons platform has Chinese manufactured electronics, either because we allowed it, or in some cases because sub-sub-contractors substituted cheaper Chinese components for those specified. Embedded malware in the components renders most of our weapons unreliable if not totally useless. America no longer has the manufacturing base it did in the Second World War, and what capacity it does have has substantial foreign ownership interested in return on investment, not America’s survival.

Our only option is to drag out the old ships in the West Coast “ghost fleet;” obsolete vessels awaiting sale for scrap and some experimental that didn’t quite work out. Similarly, planes stored in the Air Force’s desert boneyard are pieced together, scavenging from several to get one aircraft reasonably operational. Kind of like the “hillbilly upgrades” soldiers did to Humvees in Iraq and Afghanistan. It’s a desperate move, but these has-beens and never-weres all predate the use of Chinese components.

Oh, and you’ll never guess how Wal-Mart figures into the story.

The book is a wonderful mix of scary fact and intriguing fiction with interesting characters. It is truly difficult to put down.

If you liked “The Martian,” you’ll love this.

THE Interview

Today, an interview with a man who needs no introduction. Good evening sir.

Good evening. It’s a pleasure to be here.

The world today is chaotic, yet in other ways, not so much. It was not that long ago—less than a century—when a number of nations were either at war or threatening war.

It has calmed down a bit, but one never knows when some radical leader will appear, appeal to those who have nothing to lose, and create all kinds of mayhem.

As the leader of the world’s only superpower, you have, in many ways, a responsibility to keep some semblance of order in the world.

That’s much easier to say from the chair you’re sitting in than from my chair. It’s a lot of responsibility to commit our blood and treasure to some fracas in a far-off land. Maintaining a military that can accomplish that is expensive and complex. When we station troops in some trouble spot, we still have to keep them supplied with everything from food to weapons. That supply train itself is expensive. People forget that our troops are stationed around the world—Europe, Asia, Africa.

Not to mention the fact that your primary duty is keeping the people back home happy.

The economy is always a major issue with the citizens. Everyone wants protection, good roads, and plenty of fresh water, but no one likes paying for those services through their taxes.

And then there’s politics—a truly demanding and dangerous game.

Dealing with politicians is different than dealing with any other group—they’re all trying to hang onto their power, and line their purse. I swear, there are senators that would stab me in the back, if given half a chance.

Well, let’s hope that they never get such a chance. I know your time is precious and your schedule full, but I do wish to thank you for taking time today.

The pleasure is mine.

Ladies and gentlemen, let’s have a round of applause for the most powerful man in the world—Julius Caesar.

That’s Not Funny—Today

Richie Pryor What more needs to be said?

Richie Pryor
What more needs to be said?

What makes us laugh changes with the times, and that’s sometimes hard to fathom. Why does something crack me up, but not my kids? (And, of course, vice-versa?)

I love Monty Python, who, at least, my daughter appreciates, and Firesign Theatre who very few appreciate—(well, I guess you had to have been there, man.)

I see so much potential with Will Ferrell, but I just…..keep….waiting….for……him…..to…..be……funny.

Adam Sandler? Enough said.

Supposedly Richie Pryor wrote most of Blazing Saddles expecting to star in it, but he was too edgy. He was too edgy because he had the courage to strip naked the bias and discrimination piled upon blacks through humor. In Silver Streak, when Patrick McGoohan (playing the bad guy) calls him the “N-word” after Pryor spills something on him (a dodge for Richie to get into position), Pryor holds a gun to McGoohan and says, “You don’t know me well enough to call me nig***!”

What a genius. He got the message through. A real genius.

Maybe, that’s what we need to laugh today, a little more genius in our comedy.

And our elected officials.

And our schools.

And on television.

Richie! Come back! We need you!

New Laptop–My Discussion with HP & Microsoft

In the middle of my last on-line class, both my desktop and laptop computers died. I scrambled, and I first purchased a laptop while rebuilding the desktop. The desktop stays on my desk, the screen is larger (important for old eyes) and is closer to the printer (important for old knees). Both computers have their place, along with my weather computer (http://wx.com/ke8yn), my microcontroller and ham radio programming computer and my tablet. Having this pompous opinion of myself and my knowledge of computers, I thought that the mega-giant-oligopolistic-corporate-executive business typhoons would appreciate a customer’s honest reaction to their products.

The review I wrote was straightforward. I sent it to Meg Whitman, CEO of Hewlett Packard, and to Satya Nadella, CEO of Microsoft. I told them that I would be printing my letter and their response in my blog in a week. Actually, it’s been slightly over a week.

Here’s what I wrote:

An Open Letter to Microsoft & Hewlett Packard:

My old computer (a hand-me-up from my wife) started having issues. It began to claim that its CPU usage was too high; guess what? So is mine.

So I purchased a new HP Computer using an Intel CORE i3 with Windows 8.1. I found one computer online, but it wouldn’t be delivered in time. So, in order to get the computer in a timely manner—in other words, so I could complete some work before I got in trouble for being late, I stopped at the local store. The computer I was originally looking at was an online item only, and they had nothing similar, so I ended up spending twice as much as I intended. Mechanically it is sort-of, kind-of a nice computer with touchscreen, reasonable battery life and everything.

So, given that I ended up with a new toy, why am I not totally jazzed?


Windows 8.1.

When Windows 8 came out, I paid for 4 licenses, all of which I eventually removed, returning the computers to Windows 7. One computer did not have Windows 7, so I had to spend between one hundred and two hundred dollars to get a copy of Windows 7. If you have to do that, might as well get Windows 7 Ultimate—the top of the line.

The new computer came with Windows 8.1, and I did not have time to find, purchase, and load Windows 7, so Windows 8.1 it is.

I have tried to use Widows 8.1 as intended, using the tiles and applications. Unfortunately, the applications in Windows 8.1 apps are much, much slower than accessing things directly on the Internet. This does not seem like progress.

Incidentally, I have a Kindle and a cheap Android tablet, both of which I use regularly and neither of which operates so slowly.

Now I’m sure you can give me a thousand reasons why this happens. I’ll save you the trouble – I don’t care.

If something is inconvenient, I don’t like it. I don’t care whose name is on it. I don’t care that Bill Gates is still alive and Steve Jobs is dead. I wouldn’t even care if Grace Hopper, Ada Lovelace and Alan Turing reached back from beyond the grave and were the primary authors.

I know that Windows 10 is coming out soon. However, after paying for copies of Windows ME, Windows Vista and Windows 8, I can’t help but wonder if you release lousy products on a regular basis, just to force us to upgrade to something that works.

I’m getting better at Linux, but is it too much to ask for Microsoft to produce a customer friendly product and not charge and arm and a leg for it? Are huge corporations like Hewlett Packard held hostage to Microsoft and unwilling to either seek out an alternative or to pressure Microsoft into producing a quality product?

I anxiously await your reply.

Sincerely,

Steve Nowak

steve@sfnowak.com

http:sfnowak.com

 

Ms. Whitman did not personally reply, but one of her people did. The original reply had a small typo, as opposed to my note which was rife with typos. They corrected theirs. Here’s the response from Hewlett Packard:

Hello Steve Nowak

Hewlett-Packard Executive Customer Relations received your message along with the attached letter providing feedback about your experience with Windows 8.1 plus other operating systems you’ve used in the past, and your disappointment in the functionality and performance of the current software that was preinstalled on the HP notebook you recently purchased.

Thank you for your communication. We appreciate input from our customers. Your concerns and comments will help as the company makes marketing, service, or delivery decisions in the future.

To get assistance for a product/and or warranty related situation, the phone number to call HP’s support division is 1-800 474- 6836 or you can refer to HP’s website via www.hp.com

For other company inquiries, the phone number to reach our office is 1-800 756-0608 option 7 Monday-Friday from 8:00am-5:00pm Pacific Time and our agents will address or direct the matter accordingly.

Kind Regards,

Yun Sil

Hewlett-Packard Company

Executive Customer Relations

Email: email.ecr@hp.com

The response from Microsoft, on the other hand was, ” .”

Mama Jo

Jo wasn’t really her name, but only a few of us knew her real first name and kept it as an insider’s joke and a secret among friends. However, Jo soon became “Mama Jo” to thousands of Sailors and their families.

Around 2007, I had returned from overseas and many Sailors were sent to work “boots on the ground.” It became apparent that the rules, regulations, procedures, and administrivia weren’t equipped to handle Sailors operating outside their normal channels. “Sailors belong on ships, and ships belong at sea!” we were told. Unfortunately, the enemy didn’t agree, and the war was in the desert. Dirt sailors took on whatever duties their nation required. Unfortunately, this meant they no longer fit neatly into the Navy system.

Families no longer had a command to which to turn when there were problems with pay, military housing or whatever. Add to that the wartime toll on marriages, and it was a mess. The Navy Times had articles and letters describing how Navy families whose sailors were serving in the sandbox had nowhere to turn and how they felt—and were—abandoned.

I happened to be in command when we had over one thousand Sailors in theater, so I was suddenly “the expert” for “Boots on Ground Sailors.” The wife of the Chief of Naval Operations saw the problems and took the issue of family problems personally (and my sincere thanks to you, Mrs. Mullen, for caring) and so I was told, “You’re our troubleshooting expert – fix it.”

I confess, throughout my career my Sailors were more important to me than the officers. The officers were my friends and colleagues, and I love them as brothers and sisters. It was my Sailors, on the other hand, who got the job done. They depended on me to shield them from the bullshit but missions that were successful were due to the Sailors, not the officers. I was committed to the Sailors and their families, but this war presented a Herculean task. There was almost no one who could help me tackle this.

Then came Jo.

Jo’s husband had been an Air Force Colonel. She was the only one in the command who was (slightly) older than me (I think). She had been a successful business consultant who shut her business down immediately after 9-11 in order to help our men and women in uniform. There is no one individual who has done more for our men and women in uniform than Jo.

Now there are some who believe that Jo hated me. I love this; if she didn’t get the cooperation she needed from a particular command, she would explain to them, “Well, I’m sorry that we haven’t been able to resolve this, because my Captain is going to be calling your commanding officer and it’s going to be ugly. I have to work with this guy every day, and I can tell you that when this is over, you and I are probably both going to both be in big $#!+. What? You have an idea? Why, yes, I think that might work!”

“Sir (always Sir, dammit), if you hear that the USS Whatever thinks you’re the world’s biggest pain in the ass… (add smile here) it’s my fault,” and I knew that some family had been taken care of.

Jo always threatened to buy a parrot and teach it all the things she said to her kids so when she died the parrot would be passed on and continue to repeat (in her voice) her favorite sayings. She never bought a parrot.

I did. I’ve had parrots before, but Jo provided the tipping point.

There are families who have survived storms, wildfires and tornadoes, thanks to Jo. Together we set up systems to meet returning Sailors as Thurgood Marshall in Baltimore, Norfolk International, and Naval Air Station Norfolk. Not everyone appreciated the importance of this, and it was an uphill battle, but Jo was there.

Sailors who worked with her know she was the first one in and the last to leave. When others arrived, there was coffee already started, and her desk always had a jar of candies. I preferred peanut butter cups, which mysteriously appeared in the freezer of the mini-fridge at my end of the building.

Some people are known for great discoveries and inventions. Others leave great wealth. The best way to describe Jo is with a prayer often attributed (albeit incorrectly) to St. Francis of Assisi; the author doesn’t matter – what matters is that Jo made it happen.

Lord, make me an instrument of Your peace;

Where there is hatred, let me sow love;

Where there is injury, pardon;

Where there is discord, harmony;

Where there is error, truth;

Where there is doubt, faith;

Where there is despair, hope;

Where there is darkness, light;

And where there is sadness, joy.

O Divine Master, Grant that I may not so much seek

To be consoled as to console;

To be understood as to understand;

To be loved as to love.

For it is in giving that we receive;

It is in pardoning that we are pardoned;

And it is in dying that we are born to eternal life.

 

Jo, when we meet again in the next life, we’ll pick up where we left off, except we’ll know our men and women are cared for, and I’ll finally get to meet your husband. In the meantime, know how much everyone appreciates the footprints you left behind.

Fair winds, following seas and peace, Jo.

Oh, and by the way, Mr. President, if for some reason you might be reading this blog and you’re looking for a hero to acknowledge – Jo Carter.

CDC and Ebola

Spanish flu treatment center Smithsonianmag.com

Spanish flu treatment center
Smithsonianmag.com

My congressman ran a poll asking his constituents if they were confident in the Center for Disease Control’s (CDC’s) ability to combat Ebola. He’s probably sorry he asked, because this is how I responded. Obviously these are my own opinions (aren’t they always?), although I did try to check basic facts (number of dead in World War I, etc.)

I spent 30 years in the healthcare industry, starting off in a technical clinical discipline, and later, after completing my graduate degree I moved into management and was a Fellow in the American College of Healthcare Administrators. My current position includes support for emergency management.

CDC is very good at doing certain things, but their best work has involved basic research, which doesn’t mean “simple” but getting to the root issues behind a scientific question. Basic research is often the most result oriented because instead of jumping to a search for the solution, it instead focuses on learning about the problem without preconceived notions. The classic example was when Dr. Fleming noticed that something was affecting the other bacteria in his experiment. By studying this “something” he discovered penicillin.

It appears that in recent that the attention of the leadership of the CDC has been drawn away from basic scientific research and become more focused on political issues, which well may have impacted their effectiveness. For example, there are reliable reports that CDC has spent significant effort to shut down doctors who believe in treating chronic Lyme disease. Some physicians believe that the organisms that causes Lyme disease, and an associated disease, babesiosis can become dormant in a patient, but when triggered by trauma, or other events, the symptoms become active again. Although not scientifically proven, patients have reported improvement when treated with a regimen of certain antibiotics and anti-parasitic drugs.

The CDC has not proven these conditions do not exist, which is understandable given that it is impossible to prove a negative. However, they have taken this issue on as a crusade and allegedly gone so far as to classify this as a Homeland Security issue in order to justify the use of legal authorities and law enforcement techniques.

Unfortunately, they have not been quite as enthusiastic at adhering to basic, proven infection control techniques they haven’t exerted the same amount of effort to adhere to basic protocols resulting in the exposure of CDC personnel to anthrax and the loss of at least one container of viable small pox. Incidentally, small pox was the first chemical weapon when the blankets of small pox victims were given to Native Americans, thereby intentionally introducing the disease to the indigenous population of North America.

I’ll give the CDC the benefit of the doubt. I think they can handle this IF the politically appointed and wanna-be-police types get out of the way. Should we cut off contact with western Africa and deprive them of essential expertise, medicine and equipment? I think not. While it may be politically unpopular, until effective treatments or vaccines are perfected, quarantine may be the most logical step. The health professionals actively working with Ebola patients at the handful of designated hospitals are the best trained and equipped. However, mistakes are made, equipment fails, and while the doctors, nurses, therapists and technologists may follow the protocols correctly, is it possible for a housekeeper or a maintenance person to become infected? I think so.

It may be wise to quarantine people who have been exposed to Ebola. The Ebola hospital staffs may just have to live and work within the confines of the facility for the duration. It’s an inconvenience but our military men and women have been living with such inconveniences for the past eleven years, all the while being shot at, rocketed, mortared and the target of suicide bombers and IEDs.

If the USNS Comfort and USNS Mercy – the Navy’s 1200 bed hospital ships are not being deployed elsewhere, they could provide medical care as well as quarantine. Those exposed and being monitored would not have to live in military austerity, but instead could be housed in nicer accommodations to make the experience less painful; a hotel leased by the government, or perhaps a cruise ship. Nice accommodations, but safely out of circulation until everyone is sure that the individual is not infected

If everyone exposed to Ebola were quarantined for 28 days, it just might prove to be significantly cheaper to pay for lost wages and accommodations for these people than to let the disease spread. If the CDC puts the science and safety first, they’ll succeed. If the politics and power struggles take precedence, stand by. Those who do not study history are doomed to repeat it. The “Spanish” flu of 1918 is estimated to have killed between 50 million and 100 million; by comparison, the total death toll of the Great War (World War I)— all military and civilians—is estimated at 43 million.

Bottom line—let the scientists do their job.

Windows 10

Not the real logo  - or is it?

Not the real logo
– or is it?

After the fiasco of Windows 8, Microsoft has decided to forego Windows 9 and jump right to Windows 10. There may be several reasons for this:

  1. By skipping a number they can bypass all the customers who would suggest that Windows 9 was just the repair for the Windows 8 disaster and should be free.
  2. They’re emulating the observation that until the reboot, fans had noted that, “Even number Star Trek movies don’t suck.”

Good luck with that.

Here’s my well-worth-the-price free advice.

There’s a time for a tool that has a wide range of capabilities. I love my Gerber that fits in a small holster on my belt and can be configured as pliers, wire cutter, screwdriver, bottle opener, knife, etc. If you reference “Swiss Army knife” people immediately visualize the hand red handled tool and the concept of versatility. Both are wonderful products, but if I were being wheeled into surgery and saw either of those on the tray, I’d run out of the room, even if already under those high power pre-op drugs.

Neither a man nor a tool can be all things to all people.

So, last night I rooted my tablet that I use for software defined radio to allow it to speak Linux as well as Android.

Maybe Redmond should review the following educational video (85 seconds).

Shimmer

https://screen.yahoo.com/shimmer-floor-wax-000000185.html

The Worst Thing to Happen to an Inventor

Thomas Alva Edison

Thomas Alva Edison

When Thomas Edison was asked about his failures while trying to develop a practical light bulb, his reply was, “I have not failed 10,000 times. I have successfully found 10,000 ways that will not work.”*

Inventors are driven to ask why; to find out what comes next. So are they happy when they get everything just right?

For inventors, the thrill of the hunt is the chase, not the kill. When all the challenges are met, all the goals achieved, it’s time to either take it apart and try something different, or else immediately find a totally different challenge.

Our minds tell us, “I’ve successfully found out how to do this; now in order to learn I need to try something new.”

* The World Bank. 1994. World Development Report 1994: Infrastructure for Development. New York, N.Y.: Oxford University Press…” (via Google)http://darwin.nap.edu/books/NX006728/html/35.html

The Unintended Consequences of the Parting of the Sea

The Ten Commandments Cecile B. DeMille

The Ten Commandments
Cecile B. DeMille

“Okay, which one of you clowns is Moses?”

I’m kind of busy right now. God told me that I could get water to come forth from this rock.

“You’ve got a real problem with water!”

Not really, God always takes care of us.

“That’s not what I’m talking about. Are you the guy who parted the Red Sea?”

Yes. Pharaoh’s army was pursuing us and through the miracle of the parting of the sea, we escaped and Pharaoh’s army was destroyed.

“Yeah, well Pharaoh’s army is his problem. Frankly I don’t give a hoot about any of them.”

So, then, why did you seek me out?

“Listen, buddy, by parting the Red Sea, it cut off irrigation to some farms and others got extra. We have very stringent water rights treaties, and your little stunt just created havoc. You think figs and dates grow on trees? Well, they do, and those trees need a lot of water. Then there’s grapes; you mess up the grape harvest and I’ll never hear the end of it. Some people get downright nasty when they’re sober. This ain’t no land of milk and honey, you know.”

Actually, that’s where we’re headed.

“Well, good! I want to see you head out into the desert and I’d better not see you again so long as I live. If I start letting people like you mess with the water management, who knows where it will end. Someday there’ll be some place with a goofy name like California trying to get water from some river with an equally goofy name, like Colorado. They’ll thank me for chasing water disrupters like you out into the desert!”