Changing Relationships

Wired Magazine has an interesting article this month that talks about how the Internet has changed. When I read it, it was like getting a diagnosis for an unpleasant condition.

I have been somewhat avoiding the Internet because I no longer trust it–and that’s the nicest thing I can say about it. What once was, or at least hoped to be, a forum for exchanging ideas for the betterment of all has become a hate-filled pariah that imposes itself on anyone who will allow it.

Put another way, if the Internet were a neighborhood, I’d move.

Naturally, it makes me less prone to writing. It used to be that I got ideas for blogs on the Internet, but what has become acceptable and routine is not worth reading. Even the news glamorizes the crackpots and mass murderers.

Which came first, the chicken or the egg? Did our attitudes toward civility decline, which led to today’s Internet or did the Internet lead to our loss of civility?

D-Day

D-Day. How soon we forget.

To many people, 75 years ago makes something ancient history, but even so, we can–and we need to–learn.

75 years ago kids just out of high school enlisted or were drafted. Basic training turned them into men in a few months. Then these young men faced overwhelming odds landing against withering fire at places with tactical names like Utah, Omaha, Gold, Juno, and Sword Beaches. Others parachuted or crash-landed in gliders behind enemy lines.

Many would never have the chance to be old men, middle aged, or a fathers, or married. Some died for the cause of freedom, but would never live long enough to vote.

2700 British, 946 Canadians, and 6603 Americans claimed territory in France–two and a half feet wide, 8 feet long, and 6 feet deep. Others were never found.

President John F. Kennedy, in his 1961 inaugural speech challenged us–“Ask not what your country can do for you. Ask what you can do for your country.” That generation, now almost gone, did.

The Play’s the Thing (Complete with Music!)

I’ve decided to write a play specifically designed for off-off-Broadway. I wanted a theme everybody could relate to–something familiar yet somewhat of a challenge. Then the muse hit me–I tried to duck, but she still caught me on the chin.

I realized that no matter what you do, a significant portion of your time will be spent in meetings. It may be called a class, a board, a tiger team, a training session, church, basic training, or whatever–it’s still a meeting. Fortunately, Office Space and The Office have already laid the groundwork. I want to take it one step further and write it as a musical. Imagine——

The stage curtains are closed. The house lights dim and the orchestra begins the overture. [For those of you not musically inclined, overtures are a melodic mashup of the music used throughout the production. Today, we call it recycling.]

SCENE 1: The curtains open to show a conference table with chairs all along the upstage side (a concession to the acoustics in off-off-Broadway facilities). A spotlight is focused on a door, stage right. A man in a suit [the Boss] enters with an armload of papers and breaks into the opening number. “It’s My Meeting So I’m in Control” He dances toward the head of the table, leaving a random portion of the papers in front of each chair, reaches the front empty handed, looks at the various stacks of paper, decides one is slightly taller, dances back to that spot, takes the extras from that stack, dances back to the front of the meeting room and crescendos with the final line, a redux of the first line of “I’m in control.” The spotlight disappears, leaving the stage dark.

SCENE 2: The spotlight, collimated very tightly fades up on a man [the Nerd] with a short sleeved white shirt, out-of-style skinny black necktie, pocket protector, and taped glasses immediately begins singing the second number, “Oh, What I’d Do for a Doughnut!” When he finishes, the stage briefly goes black.

SCENE 3: The lights come up illuminating the table but leaves it dark upstage (behind). The conference table now has people sitting in all but the last chair. The Nerd comes through the door, ignores the looks of derision, grabs a powdered sugar doughnut, leaving a trail of white on people’s clothing. When he sits, the white powder mounds like a snow bank in front of him [special effects, but inexpensive].

The Boss bows and with an exaggerated sweeping gesture points toward the unlit back of the stage. A stern women [Stern Woman] in a business suit emerges from the shadows. As she walks toward the head of the table, with a big smile she begins to sing, “Death by PowerPoint.” The last line, a Capella, is “And My Laser Pointer!”

I don’t have room for everything. Suffice to say, the rest of the play leads to the grand finale with the Stern Woman between the Boss and the Nerd performs a dance number on the conference table surrounded by the entire cast dancing together and singing “Meetings Are Better than Work!

Now, if I can just find a patron.

 

 

Wuttchoo Say???

I like to read, but more than once I’ve been embarrassed when I mispronounced a word that I’d read often but had never spoken before. So, one of the many things in life that befuddles me is how we handle foreign words. It is especially vexing when the word is translated from a phonetic language. Theoretically, since that society has its own written character and does not rely on the English alphabet it would seem that getting the pronunciation–rather than the spelling–right would be important.

For example, the United States has a naval base at Yokosuka, Japan. It’s actually pronounced yuh-KOO-skuh. Why didn’t we spell it phonetically as Yokuska? Japan uses a combination of kanji and kana, which bear no resemblance to the English alphabet. Incidentally, they refer to their home as Nippon, even though we somehow mangled that into Japan.

Not too far from Japan is China, which, based on its size and population is hard to miss. If you forgot, we did not recognize China after World War II until Richard Nixon was President. Its capital is Beijing, but for years (or maybe centuries?), we wrote it as Peking for (pronounced pay KING). Did some cartographer forget that English actually has phonemes for “b” and “j”? I’ve tried saying Beijing many different ways, but no matter what I do, it never sounds like Peking.

The Arabic world has its own form of writing with 28 consonants, no regular vowels (they indicate some vowel sounds by a superscript), AND NO English letters. Nevertheless, when we translate Arabic names to English, we tend complicate them. For example, why did someone plunk an “h” smack dab in the middle Baghdad (the word, not the city)? For years we wrote the name of their sacred scripture as the Koran (which tells you how to say it), but now it is often written as Qur’an. I can pronounce Koran, but if I hadn’t seen that first, I’d be clueless as to how to pronounce Qur’an.

Then of course there’s the Arabian Gulf State of Qatar, which I’ve been told can be pronounced “cutter,” “guitar” or “gutter,” without offending anyone. Somehow I think it would be polite to copy the pronunciation that those who live there use.

Of course, we’re just as imprecise with our own words, which is why Lima is pronounced LIE muh for the city in Ohio, but LEE muh for the city in Peru.

It’s no wonder that many people do not enjoy reading—or should that be
REDD ing, as in Pennsylvania?

It’s Not My Fault That I Wasn’t There!

Always Use a pencil!
(courtesy nytimes.com)

Hi, I’m Steve and I’m temporally challenged.

There, I admitted it. I can’t keep time straight.

If an event, appointment, or whatever is not written down in my Day-Timer, I’m not responsible. I know the rest of the civilized world uses their smartphones, but where I work, electronic devices are not permitted (Don’t ask–it will only make your head hurt), so I rely on paper and pencil.

Unfortunately, however, my analog calendar is defective. I’ve replaced it many times, but it doesn’t help. My calendar says that the first day of summer is June 21st. However, everyone says that summer starts on Memorial Day.

When it’s 90 degrees Fahrenheit outside, I think it’s summer and look for shorts, the stores feature back to school items.

The day after Halloween, everybody is promoting Christmas.

When I need a coat or winter gloves the stores are displaying swimwear.

It’s obvious that my calendar is defective. Unfortunately, there’s no software patch for an analog, cellulose based, paper calendar.

A House Divided

It’s always good to reflect on the thoughts of great philosophers–Socrates, Plato, or Monty Python.

Graham Chapman: I think all right-thinking people in this country are sick and tired of being told that ordinary, decent people are fed up in this country with being sick and tired.
All: Yes, yes…
Graham Chapman: I’m certainly not! And I’m sick and tired of being told that I am.
MC: Mrs. Havoc-Jones?
Mrs. Havoc-Jones: Well, I meet a lot of people and I’m convinced that the vast majority of wrong-thinking people are right.

Since this was performed about fifty years ago, I wonder how they knew.

[There was supposed to be a picture here, but WordPress’s new improved editor wouldn’t accept the upload. Too bad, because it was silly, very silly.]

 

 

(Anti-)Social Media

I was able to get on the Internet in its earliest days. In Cleveland one of the universities had 80 or so phone lines dedicated to dial-in access. It was first come, first served, so busy signal was not uncommon.

There were chat groups for every interest, noble or profane, but people generally interacted with a “live and let live” attitude. Perhaps this was because most users were either certified geeks or geeks-at-heart.

Then the Internet evolved into the World Wide Web (for those who are too young, that’s what the “www” at the beginning of many web addresses means.

As they say, “There goes the neighborhood.”

Now it’s seen as a way to express hatred, to spread falsehoods or half-truths, and–if you’re a malevolent government–a place to promote division and create doubt.

It’s also the avenue for some people to post their suck-in-the-gut,  best-angle, cosmetically enhanced, and Photoshopped virtual reality picture that can cause normal people to despair. Comparing themselves to these phony perfect bodies and faces are believed to have contributed to an increase in suicide among young people.

I suspect that every supermodel, movie hunk, K-Pop Star, or whatever went though awkwardness acne, and/or hating their body during their teen years. The Internet has gotten so huge that we’ll never see an objective, scientific analysis of truth vs. falsehood.

If you have kids, make sure they understand that if it’s on the Internet, it’s not necessarily true.

The Internet was less harmful when only the Geeks knew about it.

 

 

Am I Back?

I have not meant to be MOB (Missing On the Blog), but I’ve had a little computer problem (or maybe it was somebody else??? Hmmm????)

Chewie, We Hardly Knew Ye

 

Peter Mayhew/Chewbacca

As everyone knows, Peter Mayhew died.

Peter Mayhew, brought a humanistic flavor to Star Wars as Chewbacca. Although Chewbacca was not human, he was the ultimate sidekick–and the most human character. We loved Peter’s performance as Chewie so much that most of us never  broke the fourth wall to the actor.

As an actor, Peter, in his Chewbacca outfit, had only his body language and eyes to convey the character’s message. Chewbacca’s voice was added later utilizing various animal sounds. For an actor, that is a challenge. Peter did it well.

But, be honest, which of us would not love to have a friend as loyal and strong as Chewbacca was to Han Solo?

Anyone?

Anyone?

I thought as much.

Peter/Chewie, you will be missed. Thank you for everything.

 

WordPress Screws It Up, Yet Again

I had begun this post, stopped, worked with WordPress, and thought that the problem was resolved.

NOT SO FAST! PUT DOWN THE IDEA AND STEP AWAY FROM THE KEYBOARD! KEEP YOUR OPIBIONS WHERE I CAN SEE THEM!

(Sigh)

When something works, why do geeks (and yes, I’m a geek) insist on changing things? When I was in medical imaging, there was a Cardiac CT Scanner that was cutting edge technology. The problem was that the engineers kept improving it. That should be great, right?

Not so much.

Each scanner was slightly different than every other scanner because of the improvements. That meant that the parts, diagnostic routines, manuals, etc. were all different.

Play piano? Imagine if every keyboard you sat down in front of was laid out different. An 8 note scale? Nope, we like eleven (I would have used the numerals, but the WordPress program, in its infinite wisdom thinks it should be 11. Why?).

I remember when Japanese manufactured cars went from a novelty to the norm and every mechanic had to have both SAE (English) size tools as well as metric. I can deal with that; if you tell me the rules, I can follow them.

So, bottom line is that when I have a few spare minutes around job, family, chores, repairs, and the miscellaneous hurricane or other disaster, I want to jot down my  ideas and share them.

WordPress, if I wish to be frustrated, I have children and a job; I don’t need you to add to it.

(Sigh)

Oh, and I’m still looking for the draft of the post I wanted to put here.

(Sigh)

Putting Things in Perspective

University of Virginia Men’s Basketball
2019 Champions

I’ve lived in Virginia for most my younger children’s lives. My older son and his family live in Virginian. My daughter-in-law’s family lives in Virginia. My younger children are fortunate enough to receive their college educations at prestigious Virginia Universities. I love Virginia History from Sir Walter Raleigh, the Powhatan people, Washington, Lee, Jefferson, and NASA mathematician, Kathrine Johnson.

I love that Jefferson attended the College of William and Mary but had his tombstone celebrate:

Author of the Declaration of American Independence
of the Statute of Virginia for religious freedom
& Father of the University of Virginia

I consider myself a Virginian.

However, when TV sports experts announced that the recent UVA basketball championship “Will be remembered forever!” I saw a bit of exaggeration. With Americans, we’re talking about people who can’t tell you Virginia’s role in slave trading or why Washington, DC is half its planned size because they returned Virginia’s donation of land.

But they will remember the 2019 Basketball Championship?

 

What’s That Say?

Being a Baby Boomer, I’ve seen almost every type of self expression possible. People “singing songs and carrying signs,”* draft card burning, bra burning, Burning Man, “Don’t burn coal,” stop heartburn, etc.

Today, it seems like the purpose of self expression is to actually avoid communicating–and we’re doing a fine job. I discount much of the Internet; why would I want to read a rant from “Pigelbows965?” For that matter, why would I want to read anything he/she/it (Hey, it could be a bot.) has to say on any topic?

There are some legitimate discussions that are better if they’re conducted anonymously, but spewing hatred does not qualify. Everyone–or at least everyone with a brain–is learning to filter, refilter, and then HEPA filter anything they read on the Internet. Too many people, nation-states, terrorist groups, and Artificial Intelligence programs are using the Internet to further their own agendas at our expense.

I could never see this on a real car in traffic without causing an accident.

However, the communications media that puzzles me most today are the decals on people’s cars. The witty? insulting? provocative? or even altruistic text on windows are so small, or so stylistic that it is impossible, unless you drive your car onto their trunk, to read. “In Loving Memory of—” whom? Some are trying to advertise a product, but it’s usually impossible to read the product name, much less the website or phone number. Then they wonder why their fail-safe franchise went bottom up.

Many in the bumper sticker crowd must compete to see who can fit the most stickers across the back of the car.

The windshield decals and the bumper stickers are a far worse distraction than any cell phone. States might work at declaring them “distracted driving” and make them illegal, unless it’s actually a marketing campaign by the personal injury lawyers and the auto body repair shops. (They have a lot of well-paid lobbyists)

*Buffalo Springfield, For What It’s Worth

Space – The Final Frontier

Gene Kranz–THE Flight Director

I grew up during the early days of the space program. At night, when Echo I–a satellite that was essentially a giant, shiny Mylar balloon–passed overhead, the whole family would go outside. A clear sky, the overflight time from the local newspaper, and we’d watch until we saw that tiny speck of light pass overhead.

The Mercury program gave us America’s first manned space flights when I was in grade school. For each launch, someone would bring a transistor radio–the latest thing–and the whole class would listen. Somewhere during the tail end of the Mercury program and the beginning of the Gemini program, the radio was replaced by a television. While most televisions were large and treated as a piece of furniture, some of my classmates had a smaller television that was (barely) light enough to transport to school. The picture was black and white, but then, most televisions were.

When Apollo 11 landed on the moon, I sat on the couch with my girlfriend and watched, transfixed. Apollo 12 didn’t generate as much interest, but when Apollo 13 suffered a near catastrophic explosion, everybody followed coverage until the astronauts were safely home.

Later, when I lived in Florida, along the Space Coast, I could watch launches–including the space shuttles–from my driveway. One time I drove up to Cape Canaveral to watch a shuttle launch up close. First there was the sight of the liftoff, which was followed by the sonic roar and a pressure wave against my chest that attested to the power of the engines.

But, what I remember most fondly, is the final stage of the countdown as the flight director polled each section to ensure that the mission could be successfully launched .
“Medical?” “Go!”
“Range?” “Go!”
“CapCom?” “Go!”
“Flight?” “Go!”

Each function had to make sure their area of responsibility was ready. Each wanted desperately to add their affirmation–to say yes and to agree to move forward.

Contrast that with today when so many people are so eager to say “No.”

I’m Not Stealing, I’m Sharing

I am going to share various articles or posts if they meet my strict criteria–laughing out loud and sharing with my wife. Here’s today’s–click to connect.

Anti-Vaxx Mom Asks How To Protect Her Unvaccinated 3-Year-Old From The Measles Outbreak, Internet Delivers

Boeing 737 Max B

Aircraft evolution is really quite fascinating—right up to the Boeing 737 Max 8.

Initially, the Wright Brothers (Wilbur was the real inventor, Orville was the trusty sidekick) actually bent the wings to cause it to turn. Fortunately, if wings are fabric covered wood slats held up by metal cables, bending them is easy. Soon, elevators (the little wings at the tail) controlled whether the aeroplane pointed up or down, and ailerons (movable sections of the main wings) determined whether a plane would angle and turn; the rudder helps turns but is mainly to keep the back of the plane coordinated with the front.

The United States entered World War II in 1941 with most of its aircraft still made of wood frames covered by fabric AND two sets of wings, but more modern planes were arriving and more under development. By 1945, the US Army Air Corps (there was no US Air Force until 1947) was flying multi-engine, high altitude aircraft with pressurized cabins. Next, jet engines replaced many propeller-driven airplanes. Soon passenger aircraft were taking business from the railroads.

The biggest change came when the technology changed from mechanical controls to computers. Small general aviation aircraft, for example, have cables connected from the pilot’s yoke (the thing that looks like a partial steering wheel) and the rudder pedals to the various control surfaces. The pilot pulls back on the yoke and the plane points its nose up; push and the nose goes down. There are other factors that that play a parrt, but you get the idea.

Fly-by-wire describes having a computer between the pilot and the aircraft control surfaces. When the pilot pulls back on the yoke, it is really a computer interface that gives a command to the elevators to move. It’s designed so that to the pilot, it feels the same regardless if it’s mechanical linkages or fly-by-wire. So far, so good.

Basic general aviation planes are built to be stable, and therefore forgiving. The Cessna 172 that I learned to fly, for example, could recover itself from some unusual situations (like a spn) if I just let go of all of the controls. I never tested this, but like most student pilots, I was harder on that little plane than it was on me.

When you add computers, there are all kinds of possibilities, starting with sophisticated autopilots. A military fighter aircraft ideally needs to be highly maneuverable, which means you sacrifice stability. However, by adding a computer, it’s not just the commands from the pilot, but hundreds of little adjustments by the computer. These invisibly make the aircraft act stable but still give the pilot control.

In a modern military aircraft, the pilot is the weak link. The aircraft can accelerate to speeds that would cause the pilot to black out. The aircraft can fly longer than the pilot can remain alert. The pilot’s main job is to provide judgment; even so-called “drones” are remotely piloted.

Planes like the Boeing 737 Max 8 have an upgraded computer system. The new 737 seemed so similar to previous versions, except for the computer and software, that the Federal Aviation Administration didn’t require the exhaustive testing required of a brand new aircraft. It’s possible that the new software has some flaws, flaws that reportedly cause the plane’s nose to drop and not respond when the pilot pulls the yoke back to correct it.

This is only a guess, based on various news reports. When a thorough investigation is complete, including reviewing the data from the flight recorders—the “black boxes”—then we should know more.

Does Anybody Really Know What Time It Is*

I’ve never been crazy about switching back and forth between standard time and daylight savings time. I realize that daylight savings time is worth billions of dollars to the outdoor grill and charcoal industries, the gulf courses, and–at least on Halloween, the candy manufacturers.

But why switch back and forth? Oh, I forgot, our Congress came up with that idea to save energy, even though it actually uses MORE energy and there’s a great loss of efficiency whenever we change.

Time is pretty arbitrary to begin with. If you set up a sun dial in your backyard, with precise orientation, the time at your location is very unlikely to match the time your clock/telephone/nuclear synched weather station, etc. We have time zones because the railroads needed it back in the 19th century–today I guess it’s for network television.

Take the Eastern Time Zone. It stretches from Qaanag (Thule), Greenland to Indianapolis, Indiana, USA. In Qaanag, sunrise today is at 0819 (8:19 AM) with sunset at 1912 (7:12 PM).

In Indianapolis–in the same time zone–sunrise is at 0758 (7:58 AM) and sunset at 1949 (7:49 PM). On the east coast of Virginia, sunrise is at 0719 (7:19 AM).

Since it is so arbitrary, anyway, why don’t we just stop switching back and forth. Personally, I’d prefer staying on daylight savings time–I like a little sunshine after I get off of work.

Presidents’ Day?

When I was in grade school (that’s 1st – 8th grade for those born after 1970) we celebrated Lincoln’s Birthday on February 12th, which oddly enough was the day Lincoln was born. We also celebrated Washington’s Birthday on February 22nd. As I recall, we were off school both days because of the significance of these two men to our nation.

George Washington fought as a Colonial British Subject in the French and Indian War, which trained him to lead the Continental Army in America’s Revolution. After the war, he appeared before the Continental Congress and returned his commissioning papers, publicly relinquishing his powers after he believed his work was done. King George III at first did not believe that anyone would willing give up such power; when convinced of it King George remarked something akin to “If he did that, he is the greatest man in the world.”

Washington was the only president elected unanimously by the Electoral College, served two terms and declined a third as well as the suggestion that he be elected for life.

Lincoln did not have Washington’s military genius; he served in the Illinois militia during the Black Hawk War. Legend has it that he mustered into the militia as a captain and out as a private. Nevertheless, he ably served as Commander-in-Chief during the Civil War, ultimately resulting in the abolition of slavery throughout the United States. His son, Robert Todd Lincoln convinced his father’s two clerks, who were privy to all his communications, to write the history to ensure that it be clear that the war was about slavery. He believed that an emerging alternative narrative–that the conflict was about state’s rights–be debunked.

Washington’s Birthday was a federal holiday; Lincoln’s Birthday was not, but some states (Kentucky. Connecticut, Illinois, Indiana, Ohio, Missouri, and New York) celebrated it. In the 1980s–when it became the trend for everybody on the team to get a trophy–we began to hear the holiday referred to as “Presidents’ Day.”

According to the United States Office of Personnel Management, the third Monday in February is celebrated as Washington’s Birthday and is a federal holiday. There is no “Presidents’ Day.”

History is fascinating, if you’re willing to take time to learn it.

Emboldened by the News

Back in the day, one read the daily newspaper to find out about important events around the world, across the country, and in one’s local community. By the 1960’s, the source for news had shifted to the television, primarily because of its coverage of the war in Vietnam. However, newspaper readership was not eviscerated by television. Today, of course, if it’s on the Internet it has to be true and if it’s not on the Internet, well, it virtually doesn’t exist. If it’s on Twitter or Facebook (apparently depending on your age), you can take it to the bank.

Today, I learned the following from a well-known Internet source. (I almost called it “reputable” but I just couldn’t do it):

Katy Perry designs shoes.

Military “Meals Ready-to-Eat” known as MREs have a label which includes a silhouette that reminds people of President Trump.

Hong Kong is being overrun by wild boars.

American tourists do at least 20 things that the world hates.

Thanks to some tiny Pacific Ocean islands, The USA does not have the most obese children in the world.

I could go on, but armed with this knowledge, be assured that I’m much better prepared to face the world.

Superbowl Weekend

As anyone who has read my blog for very long knows that I am the antithesis of a sports fan, so all the hype about the Superbowl doesn’t excite me.

Instead, here are my (naturally) sarcastic comments:

1. Football is a truly American sport. The rest of the world plays a totally different kind of football, which we call soccer. Americans view OUR football to be infinitely superior to that other game.

2. In American football, the players are active for about 30 seconds, then everything stops. If there is a switch between offense and defense the entire team is traded out. If the football is going to be kicked, some of the team is traded out. In soccer, players play for 45 minutes, take a short break, then play for another 45 minutes. Individual players may be exchanged from time to time.

3. In American football, there are automatic timeouts after certain plays and each team has three timeouts per half that can be used at the team’s discretion. In soccer, the only timeouts occur after a serious injury.

4. In American football, players wear equipment roughly equivalent to the body armor used in Operation Desert Storm/Shield. In soccer, the players are protected by shin guards.

5. In spite of all the protective gear, American football players have a high incidence of traumatic brain injury.

6. Tickets for either type of football are expensive; Superbowl tickets are reported to average $4,000 each–and those are the cheap seats.

7. And, finally, as a good old American game, the Superbowl will be played in a stadium with the name of a good old American company–Mercedes Benz.

Twenty-First Century Customer Servcie*

In many retail stores I find several recurring themes–none of which are particularly appealing.

  1. Everything gets moved around. This is true at WalMart, the local grocery store chain, and who knows where else (I don’t shop too many other places).
  2. Once everything is moved (at least at the grocery stores), the prices are raised by about 10 percent.
  3. Of course, the idea of having employees available to answer questions, like, “Where are the clocks that used to be here?” died a long time ago.
  4. There are employees available, but they’re busy stocking shelves. Shelves are no longer stocked at night, but instead, at the peak of business activity, and giant carts loaded with merchandise are used to make passage through aisles absolutely impossible.
  5. It’s bad enough that shoppers are expected in 9 out of 10 cases to scan and bag their own purchases. However, the use of the plastic bags that defy all human efforts to open them (i.e., the front and the back stick together no matter what you do) manage to raise the bar on customer frustration to an all-time high.

Each of these practices are irritating, but since they seem so widespread, I have to ask. Did some retail guru (perhaps from Radio Shack, Sears, or J.C. Penney’s) promote these ideas? We may never know, but we are entitled to our suspicions.

 

* Yes, I know it’s misspelled. You see, it’s a sarcastic jab at poor customer service. Besides, I want to be the originator of a meme like covfefe or hamberder. So use Servcie every chance you get! Servcie! Servcie? servcie